The AI assistant that never leaves your guests waiting
Moby is a governed AI assistant that answers instantly from a business's own approved content — built for hotels, vacation rentals, real estate, auto dealerships, and municipalities.
Industry
Hospitality / Real Estate / Auto
Platform
Web + Widget
Engagement
Custom build
Overview
Instant answers, from sources you control
Moby is built around one idea: users shouldn't have to dig through documentation to get an answer. It learns from a business's own approved sources — property details, service info, policies — and answers questions in natural language, 24/7.
Rather than acting as an open-ended chatbot, Moby stays governed: every response is grounded in the content it's been given, with human escalation stepping in whenever a question falls outside what it knows.
How it works
One assistant, trained on what you already have
01 — CONNECT SOURCES
Import docs, policies, and property details
No lengthy integration — Moby learns directly from a business's existing documentation and knowledge base to start answering accurately.
02 — ASK ANYTHING
Guests and shoppers get answers in natural language
Available 24/7 across 30+ languages, through chat or voice — no waiting on a team member to reply.
03 — ESCALATE WHEN NEEDED
Human context, handed off automatically
If a question falls outside what Moby knows, the full conversation is passed to a real team member — nothing gets lost.
Key features
What's under the hood
✅
Governed answers
Grounded only in approved sources.
🙋
Human escalation
Full context handed to a real team member.
🌐
Multi-language support
Chat and voice across 30+ languages.
🔌
PMS / CRM integration
Connects via API to existing systems.
📊
Analytics dashboard
Surfaces where users struggle most.
📱
QR / widget embed
Deployable on-site or in-platform.
🔐
Audit trails
Full policy alignment and traceability.
⚡
Fast setup
No lengthy integration required.
At a glance
One assistant, built to scale Verify figures
4
Industries served — vacation rentals, hotels, auto dealerships, municipalities.
24/7
Availability, with no wait for a first response.
30+
Languages supported across chat and voice.
Technology
Tech Stack
Platform
AI & integrations
Product gallery
Inside Moby
Have a similar product in mind?
Talk to the team that built Moby's AI assistant platform.
Book a discovery callHospitality · Real estate · Auto · Web + embeddable widget
Governed AI assistant for hotels, rentals, real estate, and dealerships
An AI assistant that answers instantly from a business's own approved content — property details, policies, service info — in 30+ languages over chat and voice, with human escalation when a question falls outside what it knows.
Need something similar? This project draws on our AI Chatbot Development, AI Agent Development, AI Automation, AI Integration Services, AI Development services — every engagement starts with a free discovery call and a written quote.